Terms of Service

1. Acceptance of these terms

These Terms of Service ("Terms") are a legal agreement between you and LLL LEARN LIFELONG (OPC) PRIVATE LIMITED ("MyFamKin", "we", "us", "our"), governing your use of the MyFamKin mobile app and myfamkin.app website (together, the "Service"). By creating an account or using the Service, you agree to these Terms. If you don't agree, please don't use the Service.

2. What MyFamKin is

MyFamKin is a mobile app that helps you build and explore your family tree. You start with your immediate family — spouse, children, and parents — and grow the tree by inviting relatives over WhatsApp. Free accounts can view a limited number of relationship "steps" from themselves; a paid subscription unlocks the full connected tree and additional features. Full details of what data this involves are in our Privacy Policy.

3. Eligibility and accounts

• You must be at least 18 years old to create a MyFamKin account.
• You're responsible for keeping access to your account secure (we use one-time codes sent to your email or WhatsApp number rather than passwords — don't share codes sent to you).
• You must provide accurate information when creating your account.
• One account per person. You may not create an account on behalf of someone else without their permission, except as described in section 4 for adding family members who haven't joined yet.

4. Adding family members — what you can and can't do

A core part of MyFamKin is adding relatives who may not have an account themselves yet. This comes with responsibilities:

• What you can add: your own profile, your spouse(s), your children, and your parents. Broader relatives (siblings, cousins, grandparents beyond your immediate circle) appear in the tree through other family members' own contributions, or when someone you've invited joins and adds their side.
• Accuracy: only add information about a person that you reasonably believe to be true — names, approximate ages, relationships, and cities. Don't add fictional people, impersonate someone, or add details you know to be false.
• Ownership on claim: if the real person behind a profile you created later joins MyFamKin (typically via an invite), they take over editing rights to that profile. You'll no longer be able to edit their biographical details, though the tree connection remains.
• Respect requests to remove or correct. If a relative — or someone claiming to be the person behind a profile — asks you or us to correct or remove information, we will act on legitimate requests as described in our Privacy Policy.
• Photos of other people should only be uploaded with a reasonable belief that doing so is appropriate (for example, a close family member's photo). Don't upload photos of people who have asked not to be included, or photos you don't have the right to share.

5. Acceptable use

You agree not to:

• Use the Service for any unlawful purpose, or to harass, stalk, or endanger any person;
• Create fake profiles, impersonate another person, or misrepresent your relationship to anyone in the app;
• Attempt to access another user's account, or data outside your own connected family tree;
• Scrape, reverse-engineer, or use automated tools to extract data from the Service;
• Upload content that is unlawful, obscene, defamatory, or infringes another person's rights;
• Circumvent or interfere with the Service's security features or usage limits;
• Use invite links other than as intended — for example, forwarding a family-invite link to someone other than the relative it was meant for.

We may investigate and take action against accounts that violate these Terms, including removing content, restricting features, or suspending or terminating accounts.

6. Content, photos, and moderation

You retain ownership of the content you upload (such as photos), but you grant us a license to store, process, and display it within the Service as needed to provide MyFamKin to you and the relatives you're connected with. Uploaded photos are automatically checked to confirm they show a single clear face and contain no inappropriate content before being accepted. You can report content you believe violates these Terms from within the app, and we'll review it.

7. Subscriptions and billing

• Free and paid tiers. MyFamKin offers a free tier with limited tree visibility, and paid subscriptions (monthly or annual) that unlock the full connected tree and additional features.
• Regional pricing. Subscription prices vary by country and are shown in your local currency before you subscribe.
• Auto-renewal. All subscriptions renew automatically at the end of each billing period until cancelled. Depending on your platform, this is billed via Apple In-App Purchase, Google Play Billing, Razorpay (with UPI Autopay or another mandate), or Stripe.
• Cancellation. You can cancel anytime; you'll keep access until the end of the period you've already paid for. Cancel through your App Store/Play Store subscription settings, or in-app if you subscribed via web checkout.
• Refunds are handled according to the policies of the platform you subscribed through (Apple, Google, Razorpay, or Stripe).
• Grace period. If a renewal payment fails, you'll keep premium access for a short grace period while we retry the charge, after which your account reverts to the free tier if payment isn't resolved.
• Price changes will be communicated in advance and will not affect a billing period you've already paid for.

8. Referral program

From time to time we may offer referral rewards (for example, extending your annual subscription when friends you invite join and activate their own account). Referral rewards are subject to the specific terms shown in the app at the time, may be changed or discontinued, and are void where prohibited or where we reasonably suspect fraudulent activity (such as self-referral or fake accounts).

9. Intellectual property

The MyFamKin app, website, logo, and underlying software are owned by LLL LEARN LIFELONG (OPC) PRIVATE LIMITED and protected by applicable intellectual property laws. These Terms don't grant you any rights to our trademarks or branding beyond what's needed to use the Service normally.

10. Privacy

Our Privacy Policy explains what information we collect and how we use it, including the special handling of family-tree data about people who haven't joined the Service themselves. It's incorporated into these Terms by reference.

11. Disclaimer of warranties

The Service is provided "as is" and "as available." We don't guarantee that family-tree information added by users is accurate or complete — MyFamKin is a tool for building and sharing family history as understood by its contributors, not a verified genealogical or legal record. To the fullest extent permitted by law, we disclaim all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement.

12. Limitation of liability

To the fullest extent permitted by law, LLL LEARN LIFELONG (OPC) PRIVATE LIMITED and its officers, employees, and service providers will not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Service, including damages resulting from inaccurate family-tree information added by another user. Our total liability for any claim relating to the Service is limited to the amount you paid us in the 12 months before the claim arose, or 100 (or the equivalent in your local currency), whichever is greater.

13. Suspension and termination

You may stop using the Service and delete your account at any time. We may suspend or terminate your access if you violate these Terms, if required by law, or if we discontinue the Service. Where reasonably possible, we'll provide notice before termination. Sections that by their nature should survive termination (such as intellectual property, disclaimers, and limitation of liability) will continue to apply.

14. Governing law and disputes

These Terms are governed by the laws of India, without regard to conflict-of-law principles. Any dispute arising from these Terms or the Service will be subject to the exclusive jurisdiction of the courts of Bengaluru, India, except where applicable law requires otherwise (for example, certain consumer-protection rights in your home jurisdiction).

15. Changes to these terms

We may update these Terms as the Service evolves. If we make material changes, we'll notify you in the app or by email before they take effect. Continuing to use the Service after changes take effect means you accept the updated Terms.

16. Contact us

LLL LEARN LIFELONG (OPC) PRIVATE LIMITED
Email: connect@myfamkin.app
Registered address: Kothanur, Bengaluru, Karnataka, India - 560077